Delete your LegacyGuide account
You can permanently delete your account and associated cloud data either inside the app or by sending us a deletion request.
Delete inside LegacyGuide
- Open LegacyGuide and unlock your plan.
- Open the account or privacy settings.
- Choose Delete Account and follow the confirmation steps.
The app verifies your identity before deleting cloud data. The deletion cannot be undone.
Request deletion without the app
Email us from the address associated with your LegacyGuide account. Use the subject “Delete my LegacyGuide account”. We may ask you to verify ownership before processing the request.
What is deleted
- Your LegacyGuide authentication account.
- Your published encrypted plan and its cloud records.
- Trusted-person invitations, access records and release information associated with your plan.
- Transactional service metadata that is not required to be retained for security or legal reasons.
Data stored on your devices
Most working plan data and document attachments are stored locally. Using the in-app deletion flow removes the app's local plan data from that device.
Backup files or exports that you previously saved outside LegacyGuide are not controlled by the app and must be deleted separately.
Retention
Active cloud records are removed when account deletion completes. Limited records may be retained where required by law, for fraud and security prevention, or in encrypted backups until those backups expire. We do not retain deleted information for advertising.
Need help?
Contact privacy@legacyguide.app.